Holding Hands

Bereavement Support

Help and Advice

Understanding Grief

The Natural Bereavement Process

How you grieve is unique, and even if you have been bereaved before, another loss can affect you in completely different ways. Sometimes a bereavement can trigger strong emotions of past losses, which you thought you had dealt with. The number of intense emotions you feel at once can be overwhelming. These can include anger, guilt or relief. There is no right or wrong way to feel, and your feelings of grief can last a long time. Although you won't feel like it, it is important that you look after yourself physically. The intensity of emotion can leave you feeling tired and drained, or you may feel edgy and restless. Even if you can't sleep, it is important to rest, and try to eat and drink.


Sometimes you may feel that you are coping a little better, but other days are still very difficult. Eventually, these feelings will become less intense and you will be able to start to adjust and come to terms with your loss. Your friends and family can be a huge support during this time but if you are struggling, if you aren't sleeping or eating, perhaps it is time to see your doctor or talk to a counsellor. There is no shame in seeking help to cope. Please read on to find out how we can help.

SAIF Care​

SAIF Care, our commitment to you at a time of need


As part of our commitment to caring for bereaved families, we have teamed up with the National Society of Allied and Independent Funeral Directors (SAIF) to offer further support and advice to people experiencing grief. As a member of the trade association, SAIF Care allows us to provide our clients with exclusive access to a free bereavement care helpline and an online chat service, both of which are staffed by trained bereavement specialists.

Online Chat Box


Bereavement Care Line

Monday to Friday 9am to 9pm

0800 917 7224 

Email Support

Monday to Friday 9am to 9pm


The SAIF Care team is there to offer a listening ear and give reliable information about a range of help and services available near you.  




If you would like face-to-face bereavement counselling, Christophers' Family Funerals are in contact with two very experienced bereavement counsellors, who can be there to help you with any additional support you might need moving forward.

The counsellors we work with and recommend are:

Lisa Scarborough

Tranquil Minds


There is lots of help and advice available online:


Age Concern

Cruse Bereavement Care

Some more practical help can be found at the Bereavement Advice Centre


Each person’s bereavement journey is unique and there’s no right or wrong way to grieve. If you feel that you are struggling following the death of someone close, please contact us and we will be able to assist in getting you the support you need.